superlg Privacy Policy

1. Information We Collect

When you register an account on superlg, we collect personal information that is necessary to set up and maintain your betting account, including your full name, date of birth, email address, and a valid Philippine mobile number. We also collect identity verification documents such as a government-issued ID when required by our know-your-customer process, which is standard practice for licensed gaming platforms operating in the Philippines. During your use of the platform, we automatically collect technical information including your device type, browser version, IP address, and session activity data to help us maintain platform security and improve user experience. Payment-related data such as your GCash or Maya account reference, bank transfer details, and transaction history are recorded to process deposits and withdrawals accurately and to comply with financial regulations. We do not collect more information than is necessary for the purposes described in this policy, and we periodically review the data we hold to ensure it remains relevant and up to date.

2. How We Use Your Data

The personal information you provide is used primarily to create and manage your superlg account, verify your identity and age in compliance with Philippine gaming regulations, and process all deposits and withdrawals through locally supported payment channels including GCash, Maya, and Philippine bank transfers. We use your contact details to send you account-related notifications such as transaction confirmations, security alerts, and important updates to our terms or policies — we do not send unsolicited marketing messages without your consent. Session and device data helps our technical team detect unusual login activity, prevent fraud, and maintain the integrity of the betting platform for all players. Aggregated and anonymised usage data may be used internally to analyse platform performance, improve the mobile betting experience, and develop new features relevant to the Philippine sports betting market. We do not use your personal data for automated decision-making that produces legal or significant effects on you without your knowledge or a means to request human review.

3. Sharing Your Information

superlg does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes — this is a firm commitment we make to every player on our platform. We may share limited personal data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud hosting services, strictly under data processing agreements that require them to protect your information. Where required by Philippine law, court order, or regulatory authority, we may be legally obligated to disclose certain account or transaction information; in such cases we will only disclose the minimum information necessary to satisfy the legal requirement. If superlg undergoes a business restructure, merger, or change of ownership, your personal data may be transferred as part of that transaction, but only to a successor entity that agrees to be bound by equivalent privacy protections. We do not share your data with other betting platforms, advertising networks, or data brokers under any circumstances.

4. Data Retention

We retain your personal data for as long as your superlg account remains active and for a reasonable period thereafter to fulfil our legal and regulatory obligations under Philippine law, including anti-money laundering record-keeping requirements. Account activity logs and transaction records are typically retained for a minimum of five years following the closure of an account, in line with standard financial compliance timeframes applicable to gaming platforms in the Philippines. If you request deletion of your account and personal data, we will action that request promptly and confirm what data has been deleted and what must be retained to meet legal obligations. Data that has been fully anonymised and can no longer be linked back to you as an individual may be retained indefinitely for analytical and platform improvement purposes. You may contact our support team at any time to request a summary of what data we hold about you and how long it will be retained.

5. Your Rights as a Data Subject

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules, and superlg is committed to honouring those rights in full. You have the right to access a copy of the personal data we hold about you, to request correction of any inaccurate or incomplete information, and to request deletion of your data subject to any overriding legal retention obligations. You also have the right to object to certain types of data processing, to withdraw consent for processing activities that rely on your consent, and to lodge a complaint with the National Privacy Commission if you believe your data rights have been violated. To exercise any of these rights, you may contact our support team at the email address shown in the footer of this page — we aim to acknowledge all data rights requests within five business days and resolve them within thirty days. We will never penalise you for exercising your data rights, and doing so will not affect the availability of betting services on your account.

6. Cookies and Tracking

superlg uses essential cookies to keep your session active, remember your login state, and maintain the security of your account during browsing — these cookies are strictly necessary and cannot be disabled without affecting core platform functionality. We may also use performance cookies to collect anonymised data on how players navigate the platform, which pages are most visited, and where technical errors occur, helping us continuously improve the experience for all Filipino users. We do not use third-party advertising cookies or tracking pixels that profile your browsing behaviour across other websites. You can manage or clear cookies through your browser settings at any time; please note that disabling essential cookies may prevent you from logging in or completing transactions on the platform. By continuing to use superlg after being informed of our cookie use, you consent to the placement of essential cookies as described in this policy.

7. Security Measures

We apply industry-standard technical and organisational measures to protect your personal data from unauthorised access, accidental loss, disclosure, or destruction, including encrypted data transmission via HTTPS, access controls that limit who within our team can view sensitive player data, and regular security reviews of our platform infrastructure. Payment data is handled through certified payment service providers and is never stored in full on our servers — only the reference information needed for transaction records is retained. In the event of a data breach that affects your personal information and poses a risk to your rights, we will notify you and the National Privacy Commission within the timeframes required by Philippine law. We encourage you to use a strong, unique password for your superlg account and to enable any additional account security options available in your account settings. While we take every reasonable precaution, no online platform can guarantee absolute security, and we ask that you also take responsibility for keeping your login credentials confidential.

8. Changes to This Policy

superlg may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform features, and the revised version will always be published on this page with an updated effective date. We will make reasonable efforts to notify active players of material changes via in-platform notifications or email before those changes take effect, giving you the opportunity to review what has changed. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you may stop using the platform and request deletion of your personal data at any time. We encourage all players to revisit this page occasionally so you always know how your information is being handled on superlg.